Privacy Policy
Privacy Policy – ChristmasLites.ca
Effective date: November 1, 2024
Last updated: November 11, 2025
This policy explains how ChristmasLites.ca collects and uses your information when you visit our website, respond to our ads, request a quote, or become a customer in Toronto, GTA, and York Region in Ontario, Canada. We follow Canadian privacy laws, including PIPEDA and CASL.
Who we are
• Website: https://www.christmaslites.ca
• Business name: Christmas Lites by GTAIL
• Contact for privacy: info@christmaslites.ca / contact@gtail.com
• Mailing address: North: 14 Gormley Industrial Ave Unit 1A, Gormley, ON L0H 1G0
South: 527 Mt Pleasant Rd, Toronto, ON M4S 2M4
Information we collect
• The information you provide us – name, email, phone, postal code or address, home type, approximate roofline, add-ons, timing, photos, and notes when you fill out a quote form on our site or in our Meta lead forms, or when you message or call us.
• Collected automatically – IP address, device and browser details, pages viewed, and similar data using cookies and pixels.
• From ads platforms – details you submit through Meta Lead Ads and Google lead forms, plus anonymous campaign measurement.
We do not knowingly collect sensitive information. Our services are for adults.
How we use your information
• Quotes and service – check service area, estimate and price jobs, schedule install and takedown, send reminders.
• Communication – respond to inquiries and provide updates and support.
• Marketing and measurement – run and improve ads on Meta and Google, limit how often you see ads, and understand what works.
• Analytics and safety – improve our website and protect against fraud or misuse.
Ads and measurement
• Meta – we use Meta Pixel and Conversions API, and Meta Instant Forms to collect quote requests directly on Facebook and Instagram.
• Google – we use Google Analytics 4 and Google Ads tags for measurement and remarketing.
• Your choices – you can manage cookies in your browser and adjust ad preferences in your Meta and Google account settings.
We do not sell personal information.
Cookies and similar technologies
• We use necessary cookies for the site to work, analytics cookies to understand visits, and advertising tags to measure ads.
• You can accept or reject non-essential cookies where offered and can clear cookies in your browser.
Sharing
• Service providers – hosting, analytics, advertising, messaging, payment, and operations partners who help us run the business. They are only allowed to use your information to provide their services to us and must protect it.
• Legal and safety – when required by law or to protect rights and safety.
• Business changes – if we sell or reorganize our business, information may transfer as part of that process.
Retention
• Leads and quotes – usually 12 to 24 months after last activity, or longer if you become a customer and for legal records.
• Customer records and invoices – as required by law.
• Analytics and ads data – kept per platform defaults or until you change your preferences.
When no longer needed, we delete or anonymize information.
Your rights and choices
• Ask to access or correct your information.
• Withdraw consent to marketing or remarketing at any time.
• Unsubscribe from emails and SMS using the instructions we provide.
Contact info@christmaslites.ca / contact@gtail.com to make a request.
Security
• We use reasonable safeguards like HTTPS, access controls, and limited retention. No method is 100% secure.
Children
• Our services are for adults and we do not knowingly collect information from children. If you believe a child has provided information, contact us to request deletion.
Changes
• We may update this policy. The latest version will show the new date.
Contact
• Email: info@christmaslites.ca / contact@gtail.com
• Mailing address: North: 14 Gormley Industrial Ave Unit 1A, Gormley, ON L0H 1G0
South: 527 Mt Pleasant Rd, Toronto, ON M4S 2M4
